ADVANTAGES OF TECHNOLOGICAL ADVANCES IN SUPPLY CHAIN MANAGEMENT IN THE PUBLIC SECTOR: A CASE OF ERP SYSTEMS AS ADOPTED BY SELECTED PARASTATAL SECTORS
Main Article Content
Abstract
The Enterprise Resource Planning (ERP) software is an effective tool used to transfer and enable share data among different business partners. Although ERP software can seem complex and comprehensive, the software enable organizations to manage and integrate all their business functions and processes in a detailed and innovative manner. Technological advancement has fundamentally transformed operational efficiencies, leading to faster and more effective service delivery. This study explored the advantages of adopting ERP systems within selected prarastatal organizations, emphasizing the public sectors transition towards a more responsive supply chain processes. The primary objective was to investigate the advantages of technological advancements adopted by selected public sector organizations. Specific objectives included identifying the advantages of ERP systems in supply chain management and to examining the challenges encountered during ERP adoption. The research was guided by public service logic theory and stakeholder theory. A descriptive research design was employed, utilizing purposive and stratified sampling methods to survey managers and procurement officers in Kenya. The target population comprised managers from various organizations. The findings revealed that ERP system adoption and usage enhances organizational performance in service delivery. The study recommended increased training for personnel to maximize the effectiveness of ERP systems in improving service delivery.
Article Details
References
Christopher, M (2016): logistics and supply chain management. 5th ed. London, Pearson
Garth, A & Hallam, S (2008): Analyzing data using SPPSS
Gulce, C.G (2010): ERP application in textile sector: Problems and solution alternatives. A thesis submitted to Marmara University for the degree of Master of Science in industrial engineering.
Hassid, J & Brass, J.N (2014): scandal, media and good governance in china and Kenya. Journal of Asian and African studies, vol.50 (3) https://doi.org/10.1177/0021909614528865
Imam, S.G (2023): The importance of supply chain integration in the performance nexus: a case from developing country. South Asian journal of operations and logistics, vol.3 (2): 1-21 https://doi.org/10.57044/SAJOL.2024.3.24.26
Khan, S.A., Chaabane, A & Dweiri, F (2019): A knowledge based system for overall supply chain performance evaluation: a multi criteria decision-making approach in supply chain management. ISSN: 1359-8546
Kitsenko, M & Yablonsky, S (2020): Impact of ERP system on company performance in additional education in Russia. A thesis submitted to Saint Petersburg state university graduate school of management.
Marikyan, D & Papagiannidis, S (2023): Technology acceptance model: A review https://open.ncl.ac.uk/isbn:9781739604400
Muheesi, A.G (2022): Supply chain management. https://doi.org/10.13140/RG.2.2.16353.38241
Nazatulsyida, A.S & Salin, A.S.A (2016): The impact of enterprise resource planning on management control system and accountants role. International journal of economics and management, vol.10 (1):93-108
Omondi, F.B (2011): Design and implementation of ERP system for medium office project. University of Nairobi
Weerakera, U & Goonetane, T (2023): Enterprise resource planning (ERP) system implementation in a manufacturing firm: Tationales, benefits, challenges and management accounting ramifications.