RELATIONSHIP BETWEEN ORGANIZATIONAL PROCESSES AND EMPLOYEES’ PERFORMANCE IN COUNTY GOVERNMENTS IN KENYA

Abstract

This study determined the relationship between organizational processes and employees’ performance in the county government. The survey method was used to help determine the relationship between capacity building on employees’ performance in county governments in Kenya.  Stratified sampling probability and simple random sampling techniques were utilized in drawing a representative sample from a population of 47 counties for the study. The response rate was in the percentage of questionnaires returned. Three hundred and eighty-one questionnaires were distributed to the respondents and three hundred and thirty-six were returned thus achieving a response rate of 88.19 %.  Structured questionnaires were administered as the main data collection tool. The study also used secondary data from textbooks, journals, organizational manuals and the internet. Structural equation modelling and multivariate statistical tools were used to analyze the data. Regression was used to analyze the relationship of capacity building on the employees’ performance. The hypotheses were analyzed using chi and Z-test. The results were presented in descriptive data such as tables, frequencies, charts and percentages. The finding was that organizational processes positively influence employee performance. The researcher advised the county government Hr specialist to strategize on how to improve work processes since they have a great influence on employees’ performance.